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Modern New York City Hotel Amenities

Guestroom Features and Services

While the best feature of the Excelsior Hotel might be our convenient location in New York City’s Upper West Side, we offer every service and amenity necessary for a relaxing, enjoyable experience at the hotel. Like any good host, we’ll have it all waiting for you when you arrive. Once you’re here, we’re committed to fulfilling any request.

Internet Access

  • Guests enjoy complimentary Wi-Fi in the lobby, 2nd floor, The Boardroom and public space. 


  • For any request, large or small, our concierge is available to deliver whatever you need whenever you need it.


  • Parking is available at a discounted rate to hotel guests. Garage is located directly across the hotel at the Museum. Please ask the hotel desk agent to stamp your ticket.. Please ask garage attendant for parking schedule. Blackout dates may apply.

Dry Cleaning & Laundry

  • Same day dry cleaning services are available except on weekends and holidays.

Facility Fee

The Excelsior Hotel applies a nightly $21.00 facility fee (plus taxes), which provides our guests with exclusive amenities and services, such as:

  • Free Basic Wi-Fi Access for 3 devices (per room).
  • Use of the Business Center, equipped with desktop computers and printing services.
  • Access to state of the art fitness center.
  • USA Today available at the front desk.
  • Unlimited local (domestic) and 1-800 phone calls.
  • A complimentary bottle of Saratoga Spring water (1 bottle per day).
  • 15% off Voucher to be used at our Breakfast Buffet located on the 2nd floor